Flowers By Arrangement in Kendal, England

Reviews about Flowers By Arrangement

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  2017-08-14, by Nicki moore
  Unprofessional is an understatement. I have never written a review however having dealt with this florist I have never experienced such an abrupt, unhelpful & quint essentially obnoxious owner. I was let down two weeks prior to my wedding after the owner re-arranged appointments twice. Additionally, I was told when I asked for a 'mock bouquet' so I could get an idea of the presentation (two times may I add) the owner stated she didn't have them in stock but i should look their catalogue to order them! Bearing in mind I came into the shop asking for a mock presentation (two times prior & the flowers I asked for were x7 sunflowers = cheap). She then proceeded to say that I should look at other florists because I looked upset and if she made another mistake it would mean that I would "tell her off". Feeling shocked, upset and let down I said that I would not be be going ahead with my order. I would like to say that her employees made that business, not the owner. Dreadful